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Frequently Asked Questions (FAQ)

What kind of products do you offer?

We specialize in a variety of fresh, organic, and locally sourced food products, including vegetables, fruits, dairy, meats, baked goods, and pre-made meal kits. Our selection may vary by season to ensure the freshest ingredients.

How do I place an order?

You can easily place an order by visiting our website. Browse our products, add them to your cart, and proceed to checkout. You’ll need to create an account or log in to complete your purchase.

What are your delivery options?

Standard Delivery:Delivered within 2-3 business days.

Express Delivery:Same-day or next-day delivery for eligible locations.

Pickup:You can choose to pick up your order from one of our locations.

Do you ship nationwide?

Currently, we offer delivery to selected cities and regions. Please check our delivery area coverage during the checkout process or by entering your zip code on our homepage.

5. What is your return/refund policy?

We aim to provide the freshest products. If you receive any damaged or incorrect items, please contact us within 24 hours of delivery for a refund or replacement. Perishable items cannot be returned unless they are faulty or damaged.

How do I track my order?

Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to check the status of your delivery on our website or the courier's website.

Do you offer subscription services?

Yes! We offer subscription plans for our meal kits, produce boxes, and other regular grocery deliveries. You can choose weekly, bi-weekly, or monthly delivery intervals. Subscribers receive exclusive discounts and early access to new products.

Do you offer subscription services?

Yes! We offer subscription plans for our meal kits, produce boxes, and other regular grocery deliveries. You can choose weekly, bi-weekly, or monthly delivery intervals. Subscribers receive exclusive discounts and early access to new products.

Do you offer subscription services?

Yes! We offer subscription plans for our meal kits, produce boxes, and other regular grocery deliveries. You can choose weekly, bi-weekly, or monthly delivery intervals. Subscribers receive exclusive discounts and early access to new products.