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1. What is Smart Farm Fresh?
Smart Farm Fresh is an agro-based company dedicated to providing fresh, organic, and high-quality farm products directly from our farms to your doorstep.
2. Where is Smart Farm Fresh located?
We are based in Nagaur, Rajasthan but we deliver our products across various regions.
3. What types of products do you offer?
We offer a wide range of agro-based products, including fresh fruits, vegetables, dairy products, organic grains, spices & millets etc.
4. How can I place an order?
You can place an order directly from amazon.in or contact us via phone or WhatsApp for assistance.
5. Do you offer home delivery?
Yes! We provide home delivery services to ensure you get fresh products conveniently.
6. What are the delivery charges?
Delivery charges depend on your location and order size. You can check the delivery cost at checkout before confirming your order.
7. How long does delivery take?
We aim to deliver within 24-72 hours of placing the order, depending on your location.
8. Are your products organic?
Yes! We follow sustainable farming practices to ensure our products are organic, chemical-free, and safe for consumption.
9. How do you ensure product freshness?
We harvest and package our products on the same day of delivery to maintain maximum freshness.
10. Do you use preservatives in your products?
No, all our products are natural and free from artificial preservatives or additives.
11. What payment methods do you accept?
We accept online payments via credit/debit cards, UPI, net banking, and cash on delivery (COD).
12. Can I modify or cancel my order after placing it?
Yes, you can modify or cancel your order within 2 hours of placing it. Contact our customer support for assistance.
13. What is your refund policy?
If you receive damaged or incorrect products, we offer a hassle-free refund or replacement. Please report issues within 24 hours of delivery.
14. Do you offer subscription services for regular deliveries?
Currently not, But we are planning for future.
15. Do you cater to bulk orders for businesses and events?
Absolutely! We supply fresh farm products in bulk for restaurants, hotels, and events. Contact us for special pricing and arrangements.
16. How can I contact Smart Farm Fresh for queries or complaints?
You can reach us via:
📞 Phone: +91 8955077076
📧 Email: info@smartfarmfresh.com
💬 WhatsApp: +91 8955077076
Have more questions? Feel free to reach out! We’re happy to help. 😊🚜🍏